FAQ

ExtMatrix is a one click online file hosting service to provide people with an easy way to store files for secure.

No! we protect the privacy of all users.
Only the person storing a file on ExtMatrix can access his/her file.

Yes, after 30 days of inactivity.
Files uploaded as an premium user will never be deleted.

With a Premium Account you can store and access your files without any waittimes and limits. Just open a ExtMatrix Link and the Download will start!

No. ExtMatrix handles all that for you by using our servers and networks, not yours. Using our system completely separates your devices from the outside network, and keeps your device sterile, private, and safe. There is no need to use a VPN to hide your IP address from the web since you are never directly connected to it when transferring files with ExtMatrix.

No. ExtMatrix encrypts all your connections so neither your ISP nor anyone in the middle can see what you download to your cloud.

No. ExtMatrix prohibit any type of adult metirial, we will permanently ban adult content from our platform.

Yes! ExtMatrix supports WebDAV access, which allows you to mount your cloud storage as a network drive on your computer. To use this feature:

1. Get your WebDAV password from your account settings page
2. Use the following WebDAV connection details:
   - URL: https://davtest.extmatrix.com
   - Username: Your ExtMatrix username
   - Password: Your WebDAV password

This makes it easy to access your files directly from your file explorer, without needing to use the web interface.